Practical problem solving

Prerequisite

Nothing more than a healthy appetite to want to make things better. We will give you the theory required to stop living with problems and you will apply these skills to a case study.

Overview

Many organisations often struggle with effective problem solving and find that the best they can achieve is to merely contain the existing problems by introducing more waste into the organisation.
For example an unreliable machine will be managed by adding in more stock to protect supply to the customer or through the acquisition of a second machine to ensure throughput. Real problem solving countermeasures the root cause of an issue preventing it from reoccurring and in doing so creates stability with the least amount of waste.

Toyota A3 Problem Solving is not a skill reserved for engineers and managers, if you truly desire to harness the creativity and innovation of your employees then it should be seen as a fundamental skill possessed by everyone.

Key Study Areas

• Introduction to Toyota A3 8 step problem solving approach
• Define the real problem
• Use and present data to identify a prioritised problem
• Through  genchi genbutsu identify the point of occurrence
• Study the problem to ensure complete understanding
• The setting of challenging targets.
• Select countermeasures and evaluate effectiveness
• Monitor the results & gain greater benefits through effective sharing

Aimed At

All levels of an organisation.

Problem Solving Course Information

This course is delivered by two experienced TLMC coaches using Microsoft Teams.

Delegates will participate through the use of Slido. The fastest way to access this feature is by scanning a QR code, shared during the presentation, on your smartphone or tablet. It is also possible via a web browser. Neither option requires the download of any special software.

The duration of this course is 150 minutes. This includes a scheduled 10 minute break in the middle. Please allow extra time after the planned duration, the course is live and the coaches will answer questions from delegates, this may cause the course to run over.