All course dates and times stated are for current UK time
Prerequisite
Nothing more than a healthy appetite to want to make things better. We will give you the theory required to stop living with problems and you will apply these skills to a case study.
Overview
Many organisations often struggle with effective problem solving and find that the best they can achieve is to merely contain the existing problems by introducing more waste into the organisation.
For example an unreliable machine will be managed by adding in more stock to protect supply to the customer or through the acquisition of a second machine to ensure throughput. Real problem solving countermeasures the root cause of an issue preventing it from reoccurring and in doing so creates stability with the least amount of waste.
Toyota A3 Problem Solving is not a skill reserved for engineers and managers, if you truly desire to harness the creativity and innovation of your employees then it should be seen as a fundamental skill possessed by everyone.
Key Study Areas
- Introduction to Toyota A3 8 step problem solving approach
- Define the real problem
- Use and present data to identify a prioritised problem
- Through genchi genbutsu identify the point of occurrence
- Study the problem to ensure complete understanding
- The setting of challenging targets.
- Select countermeasures and evaluate effectiveness
- Monitor the results & gain greater benefits through effective sharing
Aimed At
All levels of an organisation.
Problem Solving Course Information
This course is delivered by two or more experienced TLMC coaches using Zoom.
Delegates will participate through the use of live polls, this requires that the Zoom client is downloaded to your device. Please note that polls are not available in the web version.
The duration of this course is 150 minutes. This includes a scheduled 10 minute break in the middle. Please allow extra time after the planned duration, the course is live and the coaches will answer questions from delegates, this may cause the course to run over.
Course Etiquette
When joining the course you will be asked to enter your name. Please enter your full name as entered during the booking process, only participants who have valid bookings are admitted to the training.
Please join five minutes before course commencement. Some platforms require some setup before first connecting, we will provide a link for you to trial before course attendance if you have any concerns.
Microphones should be muted upon joining, please only unmute when participating and mute again once finished.
Courses can contain participants from several organisations. Conduct should be professional to ensure that all participants are able to enjoy the course.